Western Governors University (WGU) BUS2010 D072 Fundamentals for Success in Business Practice Exam

The correct answer is "Influence Tactics," which refers to the specific methods and strategies individuals within an organization employ to sway or guide the decisions and actions of others. This concept encompasses a variety of approaches that can be used to motivate colleagues, gain support for ideas, or achieve certain outcomes within a business context.

Influence tactics can include a range of behaviors such as using authority, forming alliances, negotiating, and appealing to emotions or logic. Understanding these tactics is crucial in organizational dynamics, as they play a significant role in leadership, teamwork, and conflict resolution.

On the other hand, while persuasion techniques could be seen as a component of influence, they are not as broad as influence tactics. Motivational strategies focus specifically on ways to inspire or energize individuals or teams, rather than on broader methods of influencing behavior. Communication styles pertain to how individuals convey information, which can support the use of influence tactics, but they do not directly capture the essence of the methods used for influence within the organization.