What role do managers assume when focusing on relationship building and communication?

Managers who focus on relationship building and communication primarily assume an interpersonal role. This role emphasizes the importance of interactions with others, establishing strong connections, and fostering teamwork within an organization. By engaging in interpersonal activities such as motivating staff, leading teams, or networking with external stakeholders, managers build a supportive and collaborative environment that enhances communication and strengthens relationships.

In this role, managers not only communicate information but also inspire and cultivate a positive workplace culture. Their ability to build rapport and trust with employees is crucial for encouraging open dialogue, feedback, and effective collaboration, which are all essential for organizational success.

The other roles mentioned, while also important, do not specifically prioritize relationship building and communication to the same extent. For instance, the informational role focuses mainly on the management of data and dissemination of information, while the decisional role involves making strategic choices. The operational role pertains to the implementation of company policies and procedures, without a direct emphasis on interpersonal connections.